01. SHOPPING INFORMATION
How to Pre-Order?
You can pre-order the book through Amazon websites. Simply visit the Amazon website and search for the title to find the pre-order options.
Why won’t my payment go through?
If you’re experiencing issues with your payment, please contact Amazon support for assistance. They can help resolve any payment-related issues.
Do You Ship Internationally?
Yes, the book is available internationally as a Kindle edition and will later be available in a paper version. Amazon offers worldwide shipment for both formats.
Can I cancel or modify my order?
You can cancel or modify your order before it ships. Please log into your Amazon account on their website and select the order you wish to modify. If the order has already been dispatched, modifications are not possible, but you can return the item once received.
What is the return policy?
Our return policy allows you to return items within 30 days of receipt for a full refund. The items must be in their original condition. Please visit our returns section on the website for detailed instructions.
How long will it take to get my order?
Most orders are shipped within 24-48 hours of placement. Delivery times vary based on your location and the shipping method chosen during checkout. Typical delivery times are between 3-7 business days.
Is it safe to use my credit card on your website?
Yes, it is safe to use your credit card on our website. We use industry-standard SSL encryption to protect your details and ensure secure online transactions.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number from Amazon. You can use this number on our website or the carrier’s website to track the status of your delivery
Are there discounts available for bulk purchases?
Yes, we offer discounts for bulk purchases. Please contact our customer service for more details on bulk order discounts, especially for educational institutions and book clubs.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service immediately with your order number and a photo of the item. We will prioritize resolving the issue, either by sending a replacement or arranging a return and refund.
Do you have a loyalty program or rewards for frequent buyers?
Not yet, but we are working on it.
Do you offer gift wrapping or special messages for gifts?
We offer gift wrapping and can include a personal message with your gift. You can select these options at checkout for a small additional fee.
What formats are available for your books?
Our books are available in multiple formats including hardcover, paperback, e-book, and audiobook. You can select your preferred format on the product page before adding items to your cart.
Can I read a sample of the book before purchasing?
Yes, you can read a sample of the book. Samples or preview chapters are available on the RBQM.com page under the free book chapters.
Who can I contact for press inquiries?
For press inquiries, please contact our press team at contact [at] rbqm.com. We look forward to assisting you with your promotional or media-related questions.
What formats are available for your books?
Clarification on different formats available such as hardcover, paperback, e-book.
Who should I to contact if I have any queries?
Contact details for customer-related questions opportunities is under contact page.
